Parasailing at Tortugas Beach Club

• Minimum Age to Participate is 10 years old
• Travelers under 18 years MUST be accompanied by a parent or guardian
• This tour does not allow Travelers with limited mobility and/or pregnant women
• Tandem flight is available at the crew discretion for safety reasons
• Minimum weight is 65 Lbs
• Maximum weight limit is 280 Lbs single flight
• Maximum weight limit is 400 Lbs tandem flight
• Participants under the influence of drugs or alcohol will not be allowed to join The Tour.

The captaincy informs us that, by Article 653 of the maritime law regulations and the fourteenth condition of nautical tourism, the following is stated:

• 1. Children under 5 years of age are not permitted on vessels dedicated to nautical tourism.
• 2.- Pregnant women are not permitted to board vessels designated for nautical tourism.
• 3.- People with limited mobility will be unable to board nautical tourism vessels.

Cancellation Policy

• Our refund and cancellation policy works as following way:

• If your cancellation get though 48 hrs before the previos booked activity, 50% of the paid amount will be refundable.

• When you cancel with more than 72 hours in advance, your money will be 90% refundable. To cancel, email us at bookings@tortugascozumel.com using the same email address you used to book. Your refund will be automatically credited back to the original form of payment used for the reservation. Please be aware that it may take up to 5-7 business days for the refund to appear in your account, depending on your bank.

• The water activities (parasailing, private boats, Snuba, DSD, catamarán…) that get cancelled by the company “Tortugas beach club” Will be 100% refundable because of weather conditions such as:
  
  • Hurricane
  • Tropical storm
  • Closed Port
  • Natural disaster 

IMPORTANT INFORMATION: Reservations booked with a discount will be not refunded.