Terms and Conditions
All tours offered by Tortugas Cozumel, herein defined as Jeep Tours S. A de C.V / Marcela Janet Uscanga Abi Rached also known as Tortugas Beach Club/Tortugas Cozumel. We, as Servicer, are committed to offering safe excursions provided by professional vendors.
Client’s bookings may not be confirmed until an agreement to the statements below and agree to these terms and conditions.
Tortugas Cozumel is acting as a tourist service provider and therefore is not responsible for any personal loss, injury, property damage, or wrongful death, regardless of the cause, including negligence or gross negligence on the part of the service provider.
For Cancelations, to cancel your reservation, please check the cancelation policy of your excursion stated on the website and email us at bookings@tortugascozumel.com using the same email address you used to book. Your refund will be automatically credited back to the original form of payment used for the reservation. Please be aware that it may take up to 5 business days for the refund to appear in your account, depending on your bank.
Prices displayed on the website are in United States Dollars. You need to consider that the exchange rate is 18.50 Mexican pesos. Tortugas Cozumel is a mexican company, you need to consider that you will receive a charge in pesos. 1 USD x 18.50 MXN. The company, Tortugas Cozumel, is not responsible for the currency exchange rate applied by the payment processing company or banks.
Release
I now release the cruise lines, hotel agents, OTAs, intermediaries, retailers, their officers, directors, employees, volunteers, subsidiaries, agents, successors, assigns, affiliated companies, subcontractors, concessionaires, independent contractors, and vendors providing services. I agree that this release absolves and exempts the released parties from any anticipated or unanticipated negligence. I acknowledge that the ticket seller, travel agent, agency, OTA, website, or cruise line has no control over the actual operation of this excursion or activity.
I release all parties from liability related to my enrollment and participation in the tour. I acknowledge that I have received all necessary and accurate information about the safety measures and regulations for the excursion I am signing up for. I now agree that using the services, facilities, and water park equipment is voluntary and at my own risk.
I fully agree to take full responsibility for all activities I am about to engage in, whether identified above or not. I understand that I am undertaking all risks, including those arising from the negligence of the releases named below.
Restrictions
I have read the restrictions of this ATV excursion, and I am aware of the risks associated with the ATV tour that I am about to undertake. It may include physical and emotional injuries, such as paralysis or death, or physical exertion for which I am not prepared—risks associated with food, impure water, and alcohol consumption, dangers related to equipment failure, driver error, and tour vehicles, including safety equipment, including goggles, helmets, bandanas, ATV's design and product defects of any equipment used during the tours. Accidents or illness without access to rapid evacuation or medical supplies, including remote locations, the inadequacy of medical attention once provided, lost, stolen, or misplaced property, encountering any slipping and tripping hazards, hitting, turning, deviating from the road, falling from the vehicles, falling to warn of any known or unknown hazards associated with the tour. Expected and unexpected forces of nature, like extreme weather conditions and changes, off-road conditions, bumps, branches and roots in the road, heart attack, panic, hyperventilation, dizziness which may diminish reaction time, allergies or allergic reactions, environmental risks and hazards such as slipping or falling on wet surfaces: sun, windburn from exposure to the sun and or other elements, collisions with other vehicles, people, land masses, rocks. Injuries from the operation of the vehicle including handling of steering bar, unexpected actions or behavior during encounters with animals and wildlife, wild or domestic, which include but are not limited to, biting, stinging, scratching; transmission or diseases such as rabies, transportation failures by any conveyance, criminal activity or the negligence of third parties. I understand that this list is only a suggestion of the types of risks I may encounter and is not intended to be exhaustive.
In addition, I acknowledge the Snorkel release: The restrictions applied to any snorkel activity (snorkel by boat, deep or shallow waters, or any other variation of the snorkel by boat) being done during jeep tour, ATV tour, boat tour, beach tour, bike tour, walking tour or any other tour that Tortugas Jeeps tours SA de CV /Marcela Janet Uscanga Abi Rached also known as Tortugas Beach Club/Tortugas Cozumel offer: minimum 8 years old to participate. pregnant women and guests with the following medical conditions are not allowed to participate in any snorkel activity: diabetes, epilepsy, asthma, cardiac conditions, respiratory or lung conditions, high blood pressure, back or neck injuries, or guests taking any medication that might impair regular movements and body activity such as antidepressants, beta-blockers, or base vein constrictors. In addition, the guest should be physically healthy, and be self-sufficient.
I fully assume all risks and responsibilities for participating in this Jeep tour. I acknowledge that guests under the age of 18 must be accompanied by a parent or guardian, who must sign this release form. By signing below, I agree to pay for any equipment damage caused by my misuse or negligence., and I agree to be responsible for Tortugas Jeeps Tours SA de CV /Marcela Janet Uscanga Abi Rached also known as Tortugas Beach Club/Tortugas Cozumel.
By the price list for spare parts and maintenance resulting from such misuse and negligence understand that the payment should be made immediately at the tour location once the estimate of damages is determined for Tortugas Jeeps Tours SA de CV /Marcela Janet Uscanga Abi Rached also known as Tortugas Beach Club/Tortugas Cozumel.
I fully agree to assume all responsibility for the entire activity I am about to engage in, whether identified above or not. I fully understand that I assume all risks, including those arising from the negligence of the parties mentioned below.
By signing this agreement, I confirm that I understand the risks involved in swimming at cenotes, lagoons, beaches, and the ocean. I also at this moment agree that the use of the services, facilities, and water park/toys/trampolines is voluntary and at my own risk.